Order Information

• Venue doors open at 2pm. Curfew is 10pm.
• All sales are final.
• No refunds, cancellations, or exchanges.
• No re-entry permitted.
• Event will take place rain or shine.
• Please contact the point of purchase for your tickets if you run into any issues.
• Event time, lineup, venue, and set times are subject to change.
• VIP Floor access subject to venue capacity restrictions.
• Food and beverages sold separately.
• Passes will only be available on the AXS Mobile App closer to the event date.
• Avoid delays and be sure to download the AXS Mobile app to access your passes before you travel to the event. (Screenshots and printouts are not accepted.)
• Passes can be transferred and received through your AXS Mobile App only.
• 1999 Club and VIP pass holders will receive a wristband upon entry.
• Please visit the venue's Accessibility / ADA page for Accessibility information.

Flexible Payment Plans

Need a little more time to pay for your passes? Payment plans are available at checkout starting February 9th, 2024 at 10 AM ET.

AXS ORDER SUPPORT

https://support.axs.com/
Hours: Mon - Fri 8am-10pm &
Sat & Sun 12pm-10pm CST
Live Chat available!
Please include your order number with your correspondence.

KLARNA

Need a little more time to pay for your passes? Choose Klarna at checkout to explore payment schedules & pay for your order over time.

• Easy autopay payment schedules to choose from.
• Split your purchase into installments and pay over time.
• Available at checkout.

What Is Klarna?

Klarna provides flexible online payment options for ticket purchasers through Klarna Financing. Payment plans allow you to purchase your ticket now, and pay for it over time. Learn more at Klarna.com.

If you meet the requirements below and your cart’s eligible, you can select Klarna at checkout. To sign up, you’ll need:

• A U.S.-issued debit or credit card,
• To be 18 years of age or over,
• A SMS-capable phone number and
• A U.S. residential address.

You can opt to pay with Klarna by following these steps:

1. Add item(s) to your cart and head to the checkout. Only the total purchase amounts that qualify will be offered the option to pay using Klarna.
2. View and select your preferred Klarna payment option.
3. Select Klarna at the checkout to pay for your purchase.
4. You can manage your orders and payments in the Klarna app.

KLARNA SUPPORT

Please visit here.

25% DOWN PLAN (4 Equal Payments)

For a limited time, put 25% down at the time of purchase, followed by up to three (3) equal payments of the remaining balance charged on the 1st and 15th of each month until the order is paid in full. Available starting February 9th, 2024 through February 16th, 2024.

50% DOWN PLAN (2 Equal Payments)

Put 50% down at the time of purchase, followed by one (1) payment on April 1st, 2024. Now available through March 18th, 2024.

• Payment Plans are available for all orders over $150.
• A $4 fee per installment is charged for payment plans.
• You may pay in full if you do not want to use the payment plan.
• You must select the payment plan during the checkout process. If you miss this, you'll be charged in full. There will be no account adjustments.
• Exact payment amounts may vary by a few cents due to rounding, but the total due will not exceed order total.
• Automated payments may take up to 72 hours to process.
• No refunds, cancellations, or exchanges.
• If your payment is declined, you will have a 10-day grace period to pay.
• If payment is not received by the 10th day after the initial charge is run, your order may be canceled at any time.
• Defaulting on payments will result in cancellation of your order and a $50 restocking fee. No exceptions. It is your responsibility to manage your payment plan and to check your credit card and bank statements for charges.

Box Office

**Please note: Our Box Office is currently closed.

The Forest Hills Stadium Box Office is open on show days.

On event days, the Box Office will open 2 hours before the listed door time for that event. Please note that on event days, the Box Office is located in the parking lot of the Westside Tennis Club at 1 Tennis Place at Burns Street.

Original purchaser must present a valid photo ID, order confirmation and credit card used for purchase to pick up the order.

No alternate name pickups are allowed. No name changes. No exceptions.